To Make A Claim
- Download and print out the claim form.
- ShelterCare Gift Policy Claim Form
- ShelterCare Gift Policy Terms & Conditions
- Claim documents are in Adobe Acrobat format. If they don't open automatically get the free Acrobat reader from the Adobe website.
- Both you (Part 1) and your veterinarian (Part 2) will need to complete the claim form.
- Sign the claim form
- Enclose all itemized paid receipts or invoices with the claim form and return to:
ShelterCare Pet Insurance Programs
710 Dorval Drive, Suite 400
Call us toll free: 1-877-707-7297
Call Centre Hours (Eastern Time)
8:00am to 9:00pm (Mon-Fri)
9:00am to 6:00pm (Sat)
Remember, if your vet is using EVE your claims can be processed instantly - making the deductible and any uncovered portion of the claim the only cost.