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Contact Us

Contact 24PetWatch

Have a question? Our team is here to help!

Find the corresponding email address below:

Questions about your claim: Claims@mypethealth.com

Questions about your policy’s renewal: Renewals@mypethealth.com

General Inquiries: info@24PetWatch.com


Office Locations

Global Head Office Canada
Pethealth Inc.
710 Dorval Drive, Suite 700 Oakville, ON L6K 3V7

USA
PTZ Insurance Agency, Ltd.
3315 Algonquin Road, Suite 450
Rolling Meadows, IL 60008


Call us at 1-866-597-2424 (toll free: 1-866-368-7387) for:


Lost Pet Recovery: Open 24/7/365

Pet Insurance Sales, Claims and Customer Service:

Hours:
8am-9pm EST Mon-Fri
9am-6pm EST Sat
Closed – Sun

Or Write:
24PetWatch Pet Insurance Programs
P.O Box 2150
Buffalo, NY 14240-2150

Shelters & Veterinarians – Microchip Sales:

Hours:
Hours: 8am-7pm
EST Mon-Fri
Closed – Sat and Sun

Or Write:
24PetWatch Microchip ID
P.O Box 2150
Buffalo, NY 14240-2150