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We're currently experiencing technical difficulties with our phone system. For urgent assistance with missing pets, please reach out to us via Live Chat.

Our team is ready to help

Lost pet recovery  |  Available 24/7/365 |  1-866-375-7387 

Our team is ready to help

Lost pet recovery  |  Available 24/7/365 |  1-866-375-7387 

Thank you for your inquiry. Our representatives are working hard to get back to you as soon as possible.

Pet insurance
1-866-375-7387 
Claims & customer service:
8 am-8 pm EST Mon.-Fri. 
Closed – Sat. 
Closed – Sun.     

Membership
1-866-375-7387   
Customer service:
9 am-9 pm EST Mon.-Fri. 
Closed – Sat. 
Closed – Sun.  

Media inquiry    
marketing@pethealthinc.com

By mail:
24Petwatch
P.O. Box 2150
Buffalo, NY 14240-2150 

Canada office:
PTZ Insurance Services Ltd. 
710 Dorval Drive, Suite 400 
Oakville, ON L6K 3V7 

US office:
PTZ Insurance Agency Ltd.
3315 Algonquin Road
Suite 310
Rolling Meadows, IL 60008

Connect with us 24/7: 1-866-375-7387